Employment Opportunities

Congregational Connections Manager

Concordia Seminary serves church and world by providing theological education and leadership centered in the Gospel of our Lord Jesus Christ for the formation of pastors, missionaries, deaconesses, scholars, and leaders in the name of The Lutheran Church – Missouri Synod. Concordia Seminary is currently engaged in a search for a Full Time Congregational Connections Manager to work in their Advancement Office.

POSITION SUMMARY:

This is a new marketing role that will be pivotal in changing how Concordia Seminary interacts with its ultimate beneficiaries: congregations.

The Congregational Connections Manager will develop, launch and manage new marketing initiatives that build mutually beneficial relationships between Concordia Seminary and individuals in congregations. Initiatives will vary in method, but share this goal: individuals in congregations will develop strong personal connections with Concordia Seminary by getting to know—in person or remotely—the wonderful individuals who are part of our community as students, families of students, faculty or staff.

Ultimately, this role advances the Seminary’s mission by nurturing relationships that make it easier for both church workers and laypeople in congregations to consider:

  • Learning with us (recruitment)
  • Calling one of our graduates (placement)
  • Supporting our mission financially (fundraising)

The position commences May 1, 2013, and is currently funded through June 30, 2017.

RESPONSIBILITIES:

  1. Plan and develop new congregationally focused marketing initiatives from concept to launch.
    1. Develop and maintain project plans specifically tailored to each congregational communications initiative.
    2. Integrate a potentially wide range of media and marketing techniques. Projects may involve:  print/mail, events, presentations, web design, email automation, online registration, video, social media, outbound phone contact, scheduling of in-person visits for others, and even hand-written thank-you notes.
    3. Establish and meet specific milestones.
    4. Develop, test, and document business processes related to each initiatives.
    5. Develop training materials for students, faculty, and other staff who will use the tools and platforms developed.
  2. Work closely with other internal and external parties as both team members and clients on specific projects.
    1. Lead other Seminary staff, students, and faculty to develop CSL congregationally focused programs and supporting processes, promotions, and collateral material.
    2. Recruit and train students, faculty, and volunteers.
    3. Specify new functional requirements to IT, and work closely with IT during the selection and implementation of 3rd -party systems.
    4. Personally contact congregations, pastors, and church secretaries and pastors, and volunteer leaders by phone and email.
    5. Identify, select and manage vendors as needed.
    6. Function without dedicated administrative support and with limited supervision.
  3. Develop, track and report appropriate performance metrics.
  4. Utilize project management software to track project “traffic,” identify assigned resources, and ensure timely completion.
    1. Work closely day-to-day with other Communications team members to set priorities among approved projects.
    2. Develop guidelines to help prioritize projects at the concept stage, and to establish Go/No-Go gates within projects selected to implement.
    3. Work with the Executive Director to develop departmental budget to accomplish annual business objectives.
  5. Perform other duties as assigned by the Executive Director, Communications.

Ancillary Duties:

  1. Looks for opportunities to involve students, faculty, and other staff.
  2. Customizes presentations about the Seminary as appropriate.
  3. Teaches project management practices and tools to other CSL staff.

QUALIFICATIONS:

  1. Personal excitement about Concordia Seminary’s mission.
  2. Willingness to become deeply familiar with the Seminary’s mission, vision and how individuals and congregations can show support.
  3. Minimum 5 years’ experience managing complex communication/marketing/advancement initiatives.
  4. Broad familiarity with how Lutheran congregations are organized and function.
  5. Demonstrated ability to work with people.
    1. Ability to develop positive team attitude among—and to get results from—peers and volunteers without having direct supervisory authority.
    2. Ability to independently initiate contact with friendly but new contacts at congregations. In particular, comfort developing new relationships by phone and email with church secretaries and pastors.
  6. Experience designing and working with scalable processes involving CRM tools and data integration across multiple systems.
  7. Timeliness with follow-up correspondence and contact notes.
  8. Possess a high degree of self-sufficiency and ability to function without day-today supervision.
  9. Excellent verbal and written communication skills.
  10. PREFERRED
    1. Experience providing program management for multiple concurrent projects, and on projects involving at least 5 team members and a duration of at least 6 months.
    2. 3+ years direct experience with systems such as:
      1. Raiser’s Edge or comparable CRM system.
      2. Mail Chimp or comparable marketing automation tool.
      3. HootSuite or comparable social media control suite.
  11. Volunteer recruiting/training experience desired.

Positions Supervised:

This person will supervise 1 to 3 part-time student workers.

Please submit resume in confidence to: humanresources@csl.edu or fax to 314-505-7338 or submit via US Mail to Concordia Seminary Human Resources, 801 Seminary Place, St. Louis MO 63105.

Administrative Assistant, Registrar’s Office (Part Time 30 Hours, Limited Benefits)

Concordia Seminary serves church and world by providing theological education and leadership centered in the Gospel of our Lord Jesus Christ for the formation of pastors, missionaries, deaconesses, scholars, and leaders in the name of The Lutheran Church – Missouri Synod. Concordia Seminary is currently engaged in a search for a Part Time Administrative Assistant to work in their Registrar’s  Office.

SUMMARY:

First contact in providing student services in Registrar’s Office.  Assist the Registrar with services to support the student enrollment and record maintenance process, and enforce the seminary’s policies and procedures.

RESPONSIBILITIES:

Essential Duties

Student Services:

  1. Evaluate student requests for information or other assistance (in person, or via phone or e-mail) and respond with direct service or refer to Registrar, Advisor for Sem I Students, or Director of Academic Programming, as appropriate;
  2. Prepare and send loan deferment forms and other valid requests for verification of enrollment;
  3. Receive requests and collect appropriate fees for transcripts, prepare (from pre-PowerCampus and PowerCampus records) and send transcripts;
  4. Assist at registration four times per year (enter data, identify registration problems such as schedule conflicts or prerequisite problems, and resolve or refer, as necessary);
  5. Assist with the processing of Graduation Applications, preparing of diplomas and graduation program, and all aspects of preparing for commencement ceremony;
  6. Interpret, apply and communicate policy to students who come to the office with questions or concerns;
  7. Participate in regular staff meetings to recommend and plan the implementation of improvements in student services.

Administrative Support:

  1. Prepare and maintain student files (paper and electronic);
  2. Prepare files of graduated and withdrawn students for archiving;
  3. Maintain working copies of academic catalogs (paper and electronic) for annual revision and publication;
  4. Maintain database and spreadsheets of student progress.
  5. Answer multi-line phones and direct calls;
  6. Refer visitors;
  7. Maintain office supplies and an inventory of forms;
  8. Handle mail distribution of diplomas and certificates;
  9. Participate in regular staff meetings to recommend and plan the implementation of improvements in administrative procedures.

Essential Functions

  1. Able to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and PowerCampus.
  2. Aptitude for learning how to enter data in administrative software is essential (accuracy is more important than speed in typing and data entry tasks.
  3. Communicate effectively and appropriately (both verbal and written).
  4. Maintain confidentiality of records and information.
  5. Interact in an effective and appropriate manner with diverse populations, the Seminary community and the public.
  6. Ability to communicate effectively (both verbal and written)
  7. Maintain files accurately, in paper and software programs.
  8. Able to handle multiple tasks simultaneously.
  9. Able to problem-solve, act independently and coordinate on-going projects.

QUALIFICATIONS:

  1. High School diploma is required.  Additional training preferred.  Bachelor’s degree is desirable.
  2. Knowledge of Power Campus student information system
  3. Experience in a fast paced office environment that requires attention to detail, customer interaction and date entry record keeping.  Prior work experience in academic office setting a plus.

Please submit resume in confidence to: humanresources@csl.edu or fax to 314-505-7338 or submit via US Mail to Concordia Seminary Human Resources, 801 Seminary Place, St. Louis MO 63105.