Live

Streaming Requirements

To watch an event via live stream, please ensure the following:

Download speeds

The following table shows the minimum speeds required for each playback quality:

Check your connection at speedtest.net.

Desktop OS and Browser

In addition, we recommend using the following browsers and versions on Windows 7 or later or macOS Sierra (10.12.6) or later:

• Chrome 30+ (has automatic updates)
• Firefox 27+ (has automatic updates)*
• Microsoft Edge
• Safari 9+

*H.264 video (required for viewing Vimeo videos) is only supported in Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported for playback.

Firewalls and whitelisted domains

Viewers should ensure the following ports are open on their network for playback:

• TCP/UDP 80 (HTTP)
• TCP/UDP 443 (HTTPS)

In addition, if you are on a corporate network (office, university, hotel, etc.) that restricts access to certain websites or domains, they should have the following domains whitelisted:

• *.vimeo.com
• *.vimeocdn.com
• *.magisto.com
• *.akamaized.net
• *.cloudfront.net

Mobile devices

Mobile viewers can use Android (Lollipop) version 5.0+ or iOS version 12.4+.

If you have any questions or problems, contact our Help Desk at 314-505-7231 or [email protected].

Help Desk hours are Monday–Friday, 8–9:30 a.m. and 10:30 a.m.–4:30 p.m. (closed daily from 9:30-10:30 a.m. for chapel)